Shipping Policy
Shipping Policy
Thank you for choosing us for your shipping needs. We are committed to ensuring your orders are processed efficiently and delivered to you in a timely manner. Please review our shipping policy outlined below:
Order Processing Time:
- Orders are typically processed in 1-2 days and shipped within 1-2 business weeks of receipt, excluding weekends and holidays. If you PREORDERED an item your delivery may take up to 2-4 weeks!! If there are delays which are rare there will be updates. Contact Instagram Page!
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
Shipping Methods:
- We offer several shipping options to accommodate your needs, including standard, expedited, and overnight shipping.
- Shipping rates and delivery times vary depending on your location and the selected shipping method. You will be provided with estimated delivery times during the checkout process.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address.
- Free shipping may be available for orders that meet specified criteria. Details of any free shipping offers will be clearly communicated on our website.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order by using the provided tracking number on our website or the courier's website.
International Shipping:
- We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders.
- International shipping rates and delivery times vary depending on the destination. You will be provided with estimated delivery times during the checkout process.
Delivery Issues:
- In the rare event that your order is delayed or lost in transit, please contact our customer service team for assistance.
- We will work with the shipping carrier to resolve any delivery issues and ensure that your order reaches you as soon as possible.
Address Accuracy:
- It is your responsibility to provide accurate shipping information at the time of purchase. Please double-check your shipping address to avoid any delays or delivery issues.
- We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping addresses provided by the customer.
Returns and Refunds:
- For information on returns and refunds, please refer to our Returns Policy
Contact Us:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team.
Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Salient Wear, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing us for your shipping needs.